After several hours of persistent complaints from Twitter users, the company has posted a notice that it is aware of the problem. According to Twitter, the errors (such as an “over capacity” message featuring the famous “Fail Whale”) are caused by unspecified changes made to the service in recent days:
User reports on downrightnow and Twitter today point to a widespread service issue with Facebook:
Many users on downrightnow and Twitter are experiencing difficulty accessing Facebook and slowness loading pages today. The issues may not be affecting all users, but judging by the volume of reports, this is a widespread disruption.
Numerous downrightnow and Twitter users in the UK are reporting problems accessing Facebook today. Users with Virgin Media Internet service seem to be particularly affected.
As far as we can tell, today’s Facebook issues aren’t affecting a large number of users outside the UK.
Dozens of Twitter users and downrightnow visitors have been reporting that Facebook is down this morning. While the issue doesn’t seem to be affecting everyone (we couldn’t immediately reproduce the problem at downrightnow HQ) the volume of complaints points to a potentially widespread disruption or network issue.
As we’ve noted before, Facebook is not exactly forthcoming about service disruptions compared to other web services (like Twitter and Gmail) that maintain an official service status web site. Thanks to everyone who has been reporting the issue for helping to confirm that this isn’t an isolated problem.
If you’re having trouble with Facebook today, be sure to file a report and help spread the word.
downrightnow monitors the status of your favorite web services, combining user reports and official announcements to tell you when there's service trouble.